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Cancellation & Refund Policy

Last Updated: August 2026

At SpringStack AI, customer satisfaction is our top priority. We offer transparent cancellation and refund terms for all our software subscriptions and AI credit packages.

1. 7-Day Money-Back Guarantee

We provide a 7-Day No-Questions-Asked Money-Back Guarantee on all first-time Pro and Agency subscription purchases. If you are not completely satisfied with the service within the first 7 days of subscribing, simply contact our support team to receive a full refund.

2. Subscription Cancellation

You can cancel your subscription at any time directly from your dashboard or by emailing support@springstackai.com. Upon cancellation, your account will remain active until the end of your current billing period, and no further renewal charges will occur.

3. Refund Processing

Approved refunds are processed immediately and credited back to the original payment method (Credit Card, Debit Card, UPI, Netbanking) within 5-7 business days as per banking and payment gateway (Razorpay / Stripe) standards.

4. Contact Support

If you have any questions regarding cancellations or refunds, please reach out to us at support@springstackai.com.